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Totango Product Wishlist

Share ideas to improve the Totango products, vote on ideas you like, and hear from other users




Showing 3 of 611

Add form that collects customer data

Onboarding email to customers would like to send an automated email that contains the option to upload files from the email. For example - customers can reply to this email and the files will go directly to Totango or they will receive a link to t...
Guest 2 months ago in Forms / Touchpoints 0

Give ability to mark fields in Rapid Insight Form of type "Update Collection" as mandatory

Currently, Rapid Insight Forms that are created automatically from the creation of a collection do not allow any editing whatsoever. This means that marking fields as mandatory, which is possible in other Rapid Insight Form types, is not possible ...
Hayden Cederstrom 10 months ago in Forms 0 Collecting Feedback

Share Totango fields with customer

We have some processes in which we need to validate specific information by our customers. I am trying to build a playbook to automate this via the tool, however, there is no capability to share specific field information with customers and have t...
Guest about 1 year ago in Forms 0 Collecting Feedback