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Totango Product Wishlist

Share ideas to improve the Totango products, vote on ideas you like, and hear from other users



All items

Showing 498 of 498

Formulas for SuccessPlay "Update Information" Action

Use the formulas from the Customer Data Hub (to manipulate data being imported) to manipulate data during a SuccessPlay "Update Information" action
Guest about 1 year ago in SuccessPlays and Tasks 0 Collecting Feedback


associate same users w/ different accounts w/ different email addresses (contractors)
Lydia Render 7 months ago in  2 Not Planned

Reports, Segments

download historical changes across all accounts, or run a segment with 2 attributes (i.e. accounts with a specific attribute value during a specific time frame)
Lydia Render 7 months ago in APIs & Data / Segments 1 Collecting Feedback

Connectors, Customer Data Hub

Outlook Integration: would like to be able to log TPs without always BCC / capture replies; would like to get a reminder in their calendar when a task is due; would add more convenience
Claire Carlson 7 months ago in Customer Data Hub 0 Planned

Segments, Attributes

The ability to see a macro view of any account that does not have any key contacts assigned. We face issues with this internally at Totango as well. You can pull a segment for "user is key contact" or "user is not key contact" but Ciena and Totang...
Elizabeth Tajonar 7 months ago in  0

Native Integration with Mixpanel

I would love to have a native integration with Mixpanel please for product usage metrics.
Guest about 1 year ago in Customer Data Hub 0 Planned

Required Updates on Specific Account Attributes When Adding a Touchpoint

When I create a touchpoint, I would like a certain account attribute update be required when submitting. An example is updating customer sentiment after every touchpoint.
Guest about 1 year ago in Touchpoints 0 Collecting Feedback

Auto-Fill "Title" of SuccessPlay Tasks

Autofill Touchpoint subject with Task Title. Every single task we need to complete always needs a "Subject" line, and this can be tedious. Can we automate this?
Jennie Hayes about 1 year ago in SuccessPlays and Tasks 0 Collecting Feedback

Replacing 20k Email Limit Error with a Option to Choose the most 10-20k Characters

Good idea to replace the error message for when hitting the 20k char limit.. Add a option to choose between the most current 10/20k Characters.
Guest about 1 year ago in Campaigns 0 Collecting Feedback

Segment Work View - Remove Task Groupings

Our team wants to use the Segment Work View during their 1:1s to see what actions need to be done and manage their tasks. When they are viewing 40 accounts, the Work View would be good to see open/overdue tasks. However, the tasks are grouped toge...
Emi Sato 7 months ago in Segments 0 Collecting Feedback