Totango Product Wishlist

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Integrations and Connectors

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Google Calendar Integration

Would like to be able to schedule an event/task in Totango and have it push to a calendar or add something to a calendar and be able to allow it to open a task in totango.
Guest over 2 years ago in Integrations and Connectors 3 Planned

LinkedIn connector?

While my CSR team does their best to track their client contacts and update them frequently, nothing beats a client's LinkedIn profile. It typically is our most accurate source for: HeadshotJob TitlePhysical location (more and more important in th...
Luke Johnson over 1 year ago in Integrations and Connectors 0 Collecting Feedback

Hubspot integration with custom objects

Currently, we rely on custom objects in Hubspot to manage our subscriptions. Not having this means we are unable to have tasks and touchpoints sync to Hubspot. It also means we are having to upload CSV to bring in this data.
Darrell Hepburn 4 months ago in Integrations and Connectors 0 Planned

Gong integration

We'd love to see a Gong integration that drops the link to the Gong recording in the Touchpoint in Totango. The use-case is that as CSMs, we are leading customer-facing conversations, of course; but, there are many times when someone who didn't at...
Guest 8 months ago in Integrations and Connectors 2 Collecting Feedback

Write to Salesforce

Utilize Totango as a one way Sync to Salesforce for Account Attributes.
Guest 27 days ago in Integrations and Connectors 0

Totango to Salesforce connector Queryall for data governance

We have encountered that Totango Connector to Salesforce uses Rest API Query that do not return deleted records. In order to understand if an Account, Opportunity, Contact has been deleted from Salesforce we tried to use isDeleted fields with in T...
Raquel Deniz 5 months ago in Integrations and Connectors 0 Collecting Feedback

Outlook Integration in Totango?

Is there a way I can send emails directly through the Totango platform and in a TP or Is there an outlook plugin?
Guest 9 months ago in Integrations and Connectors 0 Planned

Ability to Send External Forms

Forms are well-designed and useful for internal updates but would have the best use if we could send them externally. We frequently need partners to update their information and are currently having to do this through a separate survey tool and Za...
Allie Rust about 1 year ago in Integrations and Connectors 2 Collecting Feedback

Direct Connector to Pendo

I'd like to see a direct connector to Pendo. Currently the only way to do this is by using a third party, but that is costly and not scalable.
Matt Harmon over 2 years ago in Integrations and Connectors 0 Collecting Feedback

Update Last Touch to only include the account owners activity

Update the last touch to be only the last touch point from the Account Owner (CSM). Because of the integration with SFDC Last Touch is going to be the same as "Last Activity in SFDC" which includes activity from other teams such as support, implem...
Guest 12 months ago in Integrations and Connectors 0 Collecting Feedback