Skip to Main Content
Totango Product Wishlist

Share ideas to improve the Totango products, vote on ideas you like, and hear from other users

ADD NEW WISHLIST ITEM

FILTER BY CATEGORY

Touchpoints

Showing 76 of 611

Remove ## Write above this line to respond ## as the text opening to Internal and External emails from a Totango Touchpoint.

Remove ## Write above this line to respond ## as the text opening to Internal and external emails from a Totango Touchpoint. Something like the Subject, or opening text of the touchpoint, or who it is from rather than the direction to write above ...
Guest 5 days ago in Touchpoints 0

Full year filter on Touchpoints create date

Need a full year filter on touchpoint create date filter
Maya M 7 days ago in Touchpoints 0 Collecting Feedback

Report of Touchpoint Templates used and by whom

I'd love to see a report of the Touchpoint templates used and to go a level deeper and see which Success Managers are using them. Thanks
Jeanne Cox 7 days ago in Touchpoints 0 Planned

Editing a touchpoint?

Currently, only global admins have permission to edit touchpoints created by another user.There should be a setting to enable this for specific user roles.
Guest 17 days ago in Touchpoints 0 Collecting Feedback

Generate a link to view large dynamically generated file in email touchpoint

Our business review dynamic data template is a large file. I'd like to be able to have a link to the file vs adding it as an attachment to avoid emails not being delivered due to size. I know I could do this manually for each file, but I'm hoping ...
Jeanne Cox 17 days ago in Touchpoints 0 Collecting Feedback

When choosing touchpoint participants, have the default drop down list Totango Users with that account's assignment and contact within the account

Having the users and contacts as the default drop down options save time in typing out each person's name.
Guest 25 days ago in Touchpoints 0 Planned

Ability to create 'average number of touchpoints' scorecard KPI

Currently, it is not possible to create average number of touchpoints per account KPI. Essentially I need to divide the number of touchpoints by the number of accounts, but the scorecard only allows me to divide touchpoints by touchpoints. When I ...
Guest about 1 month ago in Touchpoints 0 Collecting Feedback

Touchpoint Create on Field Change

Ability to create a touchpoint in Totango based on a field change in Salesforce Example: Account tier in Salesforce changes from 1-> 2, create a touchpoint.
Guest about 2 months ago in Touchpoints 0 Collecting Feedback

Touchpoint External Email Tracking Statistics

External Emails for Touchpoints currently have no tracking information, specifically, "Opened" or "Clicked Link". Would like to Add tracking features similar to Campaigns to allow for more visibility into customer interactions with these Touchpoin...
Guest about 2 months ago in Touchpoints 0 Collecting Feedback

Touchpoint template organization

We have multiple teams adding touchpoint templates. While it's not a massive list at present, it will be soon. It would be awesome if we could categorize the templates in some way. Maybe with folders, or even better, by team. Would be great if I c...
Christina Brown about 2 months ago in Touchpoints 1 Collecting Feedback